Create and maintain collection reports on a monthly basis and look for ways to improve report efficiency Serve as administrator for collections software, continuously looking to improve our usage of this technology. Assist with preparation of real estate delinquency paperwork and other tasks related to foreclosure Monitors delinquency on any of the above mentioned categor

Engage members and prospective members in conversations about their banking and financial needs and recommend appropriate solutions, including referrals to Credit Union Financial Advisors, Mortgage Loan Officers, and Commercial Services. Process cash and check withdrawals, account to account transfers, and share deposits. Process cashier check and Money Order purchases an

Engage members and prospective members in conversations about their banking and financial needs and recommend appropriate solutions, including referrals to Credit Union Financial Advisors, Mortgage Loan Officers, and Commercial Services. Process cash and check withdrawals, account to account transfers, and share deposits. Process cashier check and Money Order purchases an

It is the responsibility of the Member Service Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace of mind for the member; or (4) generally improve the member's financial knowledge. This will be accomplished by performing a variety of member service duties, including establishing m

It is the responsibility of the Contact Center Representative to perform a wide variety of duties to support our members with their financial needs. The primary daily duties of the Contact Center Representative include Providing phone and video based member service via our Contact Center Telephone Queue and our Interactive Teller Machines (ITM). Conducting financial trans